Welcome to Zess.ai (the "Platform", "Company", "we", "us", or "our"). We are committed to protecting the privacy, security, and data integrity of our users, students, and system operators (collectively referred to as "Users" or "you"). This Privacy Policy outlines the explicit protocols governing how we collect, store, utilize, protect, and transfer your personal and operational data across the Zess.ai website, AI productivity software tools, curriculum databases, and integrated communication infrastructure. By accessing the Platform or purchasing our Masterclass educational systems, you acknowledge and agree to the comprehensive data frameworks detailed herein.

To deliver advanced educational programming and facilitate user-controlled workflow automation setups, we collect two primary categories of information:

2.1 Personal Data Provided Directly by You

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• Account Credentials: Legal name, physical billing address, email address, phone number, and account passwords required to secure your visual builder sandbox workspace and Masterclass portals.

• Operational Configurations: Custom system prompt text configurations, user-defined automation parameters, strategy design selections, and structural script outputs built during your system training.

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2.2 Technical, Machine, and API Telemetry Data

• Third-Party API Integrations: Encrypted transmission tokens, public keys, and integration logs connected to external Large Language Models (LLMs) or user-selected exchange endpoints (e.g., MetaTrader 5, Binance, Bybit). Note: Zess.ai does not collect, store, or view your raw account passwords or withdrawal codes.

• Device Identity: IP addresses, operating system specifications, browser architectures, regional geographic identifiers, server latency performance metrics, and application execution crash reports.

We process and allocate your data strictly to fulfill our contractual educational obligations and optimize your platform performance, operating under clear legal frameworks:

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• Curriculum and Utility Provision: Deploying your 12-month access license, personalizing platform workflow prompts, and unlocking private dashboard tools.

• System Operations Management: Conducting server stability analysis, validating visual sandbox building layers, and resolving API connectivity disconnects between your account and external LLM nodes.

• Compliance Safeguarding: Detecting and neutralizing malicious traffic, preventing illegal multiple-user account-sharing infractions, and enforcing community safety protocols.

Zess.ai uses proprietary cookies, pixel tags, local web storage arrays, and third-party script utilities to track operational performance and optimize system stability.

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• Essential Tooling Cookies: Required to maintain secure login sessions, verify digital portal permissions, and protect operational checkout endpoints.

• Analytics Cookies: Monitoring traffic volume patterns, user feature interaction frequencies, and systemic workflow dropdown behaviors to refine software layout structures.

• You maintain absolute autonomy to adjust browser preferences to refuse core tracking cookies; however, disabling these systems may break your live API session persistence or restrict your access to advanced dashboard builder features.

Zess.ai does not directly store, cache, or process credit card, debit card, or banking transaction credentials on its local databases.

• All enrollment transactions, tuition fees, and platform renewal charges are securely redirected through PCI-DSS compliant, third-party global payment processors.

• The processing nodes transmit encrypted webhooks containing metadata (such as confirmation status, name, and email) back to our database to instantly unlock your 12-month software license keys.

We employ rigorous, industry-standard physical, electronic, and managerial security safeguards to isolate your data structures from unauthorized access, distribution, alteration, or destruction. All data transmission tunnels operate on Secure Socket Layer (SSL) and Transport Layer Security (TLS) encryption. While we apply institutional-grade protocols to lock down server infrastructures, no electronic transmission over the internet or cloud-hosted database can be guaranteed 100% immune to external security breaches. Users retain full responsibility for keeping their unique account passwords secret.

We systematically retain your personal details, operational parameters, and account logs only for the duration necessary to satisfy the objectives outlined in this Privacy Policy:

• Active Term Duration: Account configuration parameters and course database privileges remain fully active for your 12-month system term.

• Archival Thresholds: Following license expiration, core registration metrics may be archived within our cold-storage layers to meet regulatory tax compliance demands, resolve legal disputes, or enforce intellectual property rights.

Our decision-support and workflow software frameworks rely on infrastructure links outside our immediate environment. To enable user-configured text prompt processing and data mapping, data signals may interface with external Large Language Model (LLM) providers (such as OpenAI, Anthropic, or DeepSeek) and target trading exchanges.

• This Privacy Policy covers only the data handled natively within Zess.ai.

• We do not control, and accept no legal liability for, the data processing terms, security flaws, or handling practices used by external third-party companies. We highly recommend reviewing their respective privacy policies before initializing live API connections.

Upon registering for the Masterclass, accessing our webinar systems, or opting in, you agree to receive strategic educational newsletters, system optimization alerts, live broadcast updates, and platform promotion offers via your registered email or phone channels.

• You maintain an absolute right to opt out of promotional broadcasts at any time.

• You can remove yourself instantly by clicking the “Unsubscribe” link located at the bottom of our emails, or by managing notifications directly within your user settings dashboard. Transactional service updates (such as critical API maintenance alerts or tuition receipts) will continue regardless of your marketing choice.

Zess.ai operates out of global server clusters, and your collected data points may be transferred, stored, or processed in jurisdictions located outside your home state, province, or country. Data protections in these destination countries may differ from your local privacy laws. By accessing our platform tools and utilizing the Masterclass infrastructure, you explicitly consent to the transfer of your profile metrics to our central secure data vaults in accordance with international standard data transfer frameworks.

Depending on your regional legal jurisdiction, you possess the following formal statutory rights regarding the control of your personal data:

• Right of Access: Requesting a complete digital readout of all personal profile components tracked on our active databases.

• Right of Rectification: Demanding immediate updates or manual corrections to inaccurate or obsolete personal details.

• Right of Erasure ("Right to be Forgotten"): Requesting the deletion of your account records from our production servers, provided the request does not conflict with our legal data retention limits.

Enrolling in the Masterclass grants you a conditional access pass to our private discussion channels, text forums, and group workshops.

• Any strategic text strings, template configurations, execution summaries, or comments you voluntarily post in these public student forums become instantly visible to all other participants.

• Zess.ai is not responsible for the privacy actions, message cloning, or external screenshots taken by fellow community peers. We strongly advise against sharing sensitive personal details, raw private API values, or proprietary financial parameters within shared chat channels.

Because our educational curriculums, custom prompt layers, and automation architectures are delivered digitally and can be instantly accessed, reviewed, and copied upon purchase confirmation, all payments, registration fees, and subscription transactions are completely non-refundable. This strict policy applies unconditionally to all options—including full upfront tuition payments, custom installment schedules, and systematic platform access renewals. Once access tokens are issued, no full, partial, or pro-rated refunds will be granted under any circumstance.

For formal inquiries regarding this Privacy Policy, your data tracking status, or to exercise your analytical user data rights, please contact our legal compliance desk directly at:

Email: contact@zess.ai